TV9999 Terms and Conditions —
Please read carefully before use

1. Introduction & Consent

These terms and conditions ("Terms") constitute a legal agreement between TV9999 ("Platform", "we", "us") and the user ("Member", "you"). TV9999 has been operating as an online gaming and Sports Betting platform in Bangladesh since 2019.

These Terms apply to the use of TV9999's website, mobile app, and all associated services. By accessing the platform, creating an account, or using any service, you confirm your acceptance of these Terms.

2. Account Registration & Eligibility

The following requirements must be met to open an account and use services on TV9999:

• You must be 18 years of age or older. TV9999 strictly prohibits account registration and gaming by minors.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts may be terminated and balances forfeited.
• All information provided at registration must be accurate and truthful. Submitting false details may result in account termination.
• Members must submit the required identification documents upon receiving a KYC (Know Your Customer) verification request.
• Members are solely responsible for keeping their account password and login credentials confidential.
• Managing an account on behalf of a third party or using another person's funds for gaming is strictly prohibited.

It is your responsibility to report any suspicious activity on your account to TV9999 Support immediately. TV9999 reserves the right to verify or temporarily suspend any account, with or without stated cause.

3. Deposit & Withdrawal Policy

All financial transactions on TV9999 are handled securely and transparently. The key terms for deposits and withdrawals are outlined below:

• Deposits are accepted only through approved payment methods (bKash, Nagad, Rocket, USDT).
• The minimum deposit amount may vary in accordance with limits set by tv9999.
• Withdrawals will only be made to the same payment method used for the deposit — withdrawals to third-party accounts are not permitted.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• TV9999 may freeze or cancel any withdrawal if there is suspicion of fraudulent transactions or money laundering.
• TV9999 reserves the right to hold withdrawals until account verification is complete.

4. Bonus & Promotion Terms

TV9999 regularly offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any offer:

• Each bonus offer has its own Wagering Requirement, which must be met before the bonus can be withdrawn.
• Each bonus is valid for one account only — the same person may not claim a bonus across multiple accounts.
• tv9999 reserves the right to void bonuses if bonus abuse or any strategy involving incomplete risk is detected.
• Cashback bonuses apply only to net losses within a specified period.
• tv9999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Terms and conditions for VIP or rewards programs are published separately and are subject to change.

5. Betting & Gaming Rules

All gaming activities on TV9999 — including Sports Betting, casino, and fish games — are governed by specific rules:

• Once a bet is confirmed, it cannot be changed or cancelled unless TV9999 approves it for a specific reason.
• tv9999 reserves the right to void any bets placed at incorrect odds or payouts due to a technical error.
• Match fixing or betting using insider information is strictly prohibited.
• tv9999 will not be held liable for any bets rejected due to network delays during live betting.
• In the event of a dispute over game results, TV9999's system logs will be considered the final authority.

6. Prohibited Activities

The following activities are strictly prohibited on the tv9999 platform and may result in permanent account termination:

• Creating or operating multiple accounts under the same individual.
• Using automated software, bots, scripts, or hacking tools.
• Using the platform to launder money or conceal the source of illegal funds.
• Attempting to collect bonuses through fraudulent means.
• Attempting unauthorized access to another member's account.
• Disrespectful or abusive behavior toward TV9999 staff.
• Allowing a third party to use your account.

TV9999 reserves the right to suspend an account without notice and report to the relevant authorities in the event of any suspicious activity.

7. Security & Privacy

TV9999 places the highest priority on protecting members' personal information. To learn more about our security policy, Privacy Policy Go to page.

• All data is protected with 256-bit SSL encryption.
• TV9999 will never ask for your password via email or phone.
• If you notice any suspicious activity on your account, contact Support immediately.
• Member data is never sold to third parties, though it may be shared with authorities when required by law.

8. Responsible Gaming

TV9999 believes gaming is a form of entertainment, not a source of income. We offer the following tools to support responsible gaming:

• Option to set daily, weekly, or monthly deposit limits.
• Option to take a temporary account break (Cool-off period).
• Permanent self-exclusion option — once requested, the account cannot be reactivated before the specified period ends.
• Members showing signs of gaming addiction are encouraged to seek professional help.

For more information on Responsible Gaming, visit our Responsible Gaming View page.

9. Account Closure & Suspension

TV9999 may suspend or terminate an account under the following circumstances:

• If the Terms & Conditions are violated.
• If fraudulent or suspicious activity is detected.
• Failure to pass KYC verification or providing incorrect information.
• Due to legal or regulatory obligations.
• In cases of prolonged inactivity (typically 12 months).

Members may request account closure at any time through support. Any verified balance will be returned upon closure, but bonus balances will be forfeited.

10. Limitation of Liability

TV9999 is not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Losses resulting from account access due to member negligence or third-party involvement.
• Force majeure events such as natural disasters, cyberattacks, or government directives.
• Delayed transactions due to errors on the part of third-party payment providers.

11. Policy on Changes to Terms

TV9999 reserves the right to partially or fully update these terms and conditions at any time. When changes are made:

• For significant changes, members will be notified by email or through the platform.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• The date of the latest update will always be displayed at the top of this page.

12. Contact & Dispute Resolution

If you have any questions or concerns about these Terms, please contact our support team. TV9999 is committed to resolving all disputes through dialogue.

• First, report the issue via live chat — you can typically expect a response within minutes.
• Detailed complaints submitted by email will receive a response within 24 to 48 hours.
• In the event of any dispute, TV9999's final decision will be considered conclusive.
• In the event of a legal dispute, international gaming laws and the applicable licensing jurisdiction will govern.